| F1 DATASTORM SYSTEM UPGRADE |
| DATASTORM U.S.A., DATASTORM OF FLORIDA INC. |
As a Factory Trained and Authorized MotoSat Service Center Dealer, I strongly recommend
upgrading your system for the following reasons:
1 Ease of Operation with the Datastorm Upgrades
2 Faster Internet Speeds
3 Multiple Wireless Computer Usage
4 Lower Monthly Bandwidth Cost
5 Datastorm 24/7 Tech Support via MotoSat as you VAR
6 Reliable and Exclusive Year-Round MotoSat Dealer via Datastorm of Florida Inc.
You should expect and experience continued satisfaction with your upgraded Datastorm, which
should be beyond your past expectations and/or experience. The new equipment makes the
Datastorm self sufficient without any need for software on your computers. In addition, wireless
operation of multiple computers becomes a simple operation. Also, higher bandwidth speeds are
available with this upgraded technology. The greatest improvement you will experience is the
one button operation of deployment and stowing of the Datastorm without the need for a
computer.
Many users are unaware of the actual operation of the Datastorm. The Datastorm is simply an
automatic aiming device for a Hughes Net satellite antenna. MotoSat’s Datastorm incorporates
the Hughes Net reflector, transmitter and modem, which is ultimately used to communicate to the
Satellite. Simply you have Hughes Net communication hardware and software, working together
with the MotoSat Datastorm satellite antenna aiming hardware and software. Both technologies
work together to aim the antenna.
I bring this point to you attention, because the TRIA and the Modem are Hughes Net parts, and
the Lower Control Unit (LCU) and the Upper Control Unit (UCU) are Datastorm parts.
Because of Hughes Net’s technological changes, MotoSat was able to update their technology.
Today’s Datastorm is the same time tested mechanical equipment, the motors, the aluminum &
stainless steel body and wiring. MotoSat has been making the mechanical part of the Datastorm
the same way for over 6 years, resulting in time tested reliability. What has changed are the
electronics, computer hardware and software, (printed circuits and programming), which all have
made the Datastorm more user friendly and easier to operate, nearly plug and play.
Your current tech support maybe 4 years old technology, and can be improved. I bring this up
because of your latest experience with trying to resolve your Datastorm problems. First you
contacted you dealer (Tier 1 tech support), then you were passed on to your VAR ((Value Added
Retailer (Tier 2 tech support), then finally you are passed to MotoSat (Tier 3 tech support), the
Datastorm Manufacturer. This could mean there are at least two companies pointing fingers at
the other and you are left in no-man's-land and confused.
Today we offer a much better tech support procedures. First you contact us, your Dealer,
Datastorm of Florida Inc., (Tier 1 tech support). We are not only a dealer, but also a Factory
Trained and Authorized Repair Facility, and we stock many of the Datastorm parts. In addition,
we are the only full service Installation and repair facility in Florida operating year round. Most
important, if we can’t solve your problem, then there is no Tier 2 for you, you are passed directly
to Tier 3 tech support, directly to MotoSat, the Datastorm Manufacturer. Since MotoSat is your
VAR, then they are committed to solving BOTH Hughes issues and Datastorm issues. This
means no finger pointing. The buck stops here at MotoSat and Datastorm of Florida Inc.
upgrading your system for the following reasons:
1 Ease of Operation with the Datastorm Upgrades
2 Faster Internet Speeds
3 Multiple Wireless Computer Usage
4 Lower Monthly Bandwidth Cost
5 Datastorm 24/7 Tech Support via MotoSat as you VAR
6 Reliable and Exclusive Year-Round MotoSat Dealer via Datastorm of Florida Inc.
You should expect and experience continued satisfaction with your upgraded Datastorm, which
should be beyond your past expectations and/or experience. The new equipment makes the
Datastorm self sufficient without any need for software on your computers. In addition, wireless
operation of multiple computers becomes a simple operation. Also, higher bandwidth speeds are
available with this upgraded technology. The greatest improvement you will experience is the
one button operation of deployment and stowing of the Datastorm without the need for a
computer.
Many users are unaware of the actual operation of the Datastorm. The Datastorm is simply an
automatic aiming device for a Hughes Net satellite antenna. MotoSat’s Datastorm incorporates
the Hughes Net reflector, transmitter and modem, which is ultimately used to communicate to the
Satellite. Simply you have Hughes Net communication hardware and software, working together
with the MotoSat Datastorm satellite antenna aiming hardware and software. Both technologies
work together to aim the antenna.
I bring this point to you attention, because the TRIA and the Modem are Hughes Net parts, and
the Lower Control Unit (LCU) and the Upper Control Unit (UCU) are Datastorm parts.
Because of Hughes Net’s technological changes, MotoSat was able to update their technology.
Today’s Datastorm is the same time tested mechanical equipment, the motors, the aluminum &
stainless steel body and wiring. MotoSat has been making the mechanical part of the Datastorm
the same way for over 6 years, resulting in time tested reliability. What has changed are the
electronics, computer hardware and software, (printed circuits and programming), which all have
made the Datastorm more user friendly and easier to operate, nearly plug and play.
Your current tech support maybe 4 years old technology, and can be improved. I bring this up
because of your latest experience with trying to resolve your Datastorm problems. First you
contacted you dealer (Tier 1 tech support), then you were passed on to your VAR ((Value Added
Retailer (Tier 2 tech support), then finally you are passed to MotoSat (Tier 3 tech support), the
Datastorm Manufacturer. This could mean there are at least two companies pointing fingers at
the other and you are left in no-man's-land and confused.
Today we offer a much better tech support procedures. First you contact us, your Dealer,
Datastorm of Florida Inc., (Tier 1 tech support). We are not only a dealer, but also a Factory
Trained and Authorized Repair Facility, and we stock many of the Datastorm parts. In addition,
we are the only full service Installation and repair facility in Florida operating year round. Most
important, if we can’t solve your problem, then there is no Tier 2 for you, you are passed directly
to Tier 3 tech support, directly to MotoSat, the Datastorm Manufacturer. Since MotoSat is your
VAR, then they are committed to solving BOTH Hughes issues and Datastorm issues. This
means no finger pointing. The buck stops here at MotoSat and Datastorm of Florida Inc.
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